Hemphill Insurance Agency     


         We've Made Shopping For Any Kind Of Insurance Coverage Fast, Easy, and Available Online

                  Home| About Us |Contact Us| Quick-Quote.me |Applications - Brochures - Forms| Realtor's Referral Program

                                            What It Means to Be a CIC - The Certified Insurance Counselor (CIC) designation is a distinction that represents a commitment to professional excellence and leadership within the insurance industry. The 28,000+ designated CICs across the country are recognized as among the best and most knowledgeable insurance practitioners in the nation. The formal training required to become a CIC includes 100 classroom hours and the successful completion of five comprehensive exams, with an annual update required to ensure that CICs maintain their edge as the most capable and current insurance practitioners in the industry.          

     We've Made Shopping For Hospitality Facility Owners Insurance Fast, Easy, and Available Online


To Get A Quick Quote With Several Leading Property & Casualty Insurance Companines Just Complete A Short Online Information Form - Click Below Highlighted Quote Request For Online Form

Safeco Insurance


   Full-Service Luxury Hotels / Resorts / Casino Hotels / Limited-Service Hotels / Motels / Bed & Breakfast /  New Purchases or Construction


We Will Customize A Hospitality Insurance Program To Suit Your Business


Services & Coverages We Provide The Hospitality Industry

We offer the level of  experienced professional insurance industry team members required to properly assist you with managing all of your firm's insurance requirements; which includes many leading insurance industry insurance professionals who are currently recognized to be among our nation's leading experts in providing comprehensive insurance programs , risk management services , underwriting review & risk analysis, and claims management services  to the Hospitality Industry .

Our Certified Insurance Counselors will provide your firm with a comprehensive review of your firm's entire insurance program with the primary objective of controlling it's annual insurance costs to secure the coverage's needed to adequately protect your firm's substantial investments & interests;  for coverage's such as Commercial Property Coverage , Casualty Coverage (Including But Not Limited To    General Liability / Liquor Liability / Inn Keepers Liability )  , Pollution Legal Liability , Employment Practices Liability , Crime - Dishonesty, Depositors Forgery And Theft, Disappearance and Destruction Of Monies And Securities ,  Workers Compensation or Occupational Accident, Customized Employee Benefit Programs ( Including But Not Limited To Health / Life / Dental / Vision / Disability Income ) , Commercial Auto/Courtesy Van Insurance Coverage ,  and various other insurance policy forms or services to suit your firm's specific business needs.

We will work closely with National Speciality Underwriter's  (NSU) team of highly specialized Hospitality Industry professional risk managers & underwriters; to provide your firm with the kind of loss prevention information &  risk control services required to assist you in reducing your firms ongoing claim experience. Within the past 15 years NSU's staff has certainly established a well earned reputati0n of  providing the kind of loss prevention information &  level of risk control services; as may be necessary to aid your personnel with their responsible in providing for the safety of your guests,  employees, and their or your  property.

Claims at high-end hotel and resort properties can affect reputation and financial performance. Our Hospitality clients have the opportunity to work with Certus Claims Administration, LLC ; some of the best claims specialists in the business.


Hospitality Insurance Coverage Program Highlights

  • Group purchasing power and competitive prices

  • Relationships with top-rated, financially secure insurance carriers

  • Coverage enhancements to fit hotel needs

  • Affordable, high-limit Umbrella options

  • Specialists devoted 100% to the hospitality industry

  • Superior claims and risk control services

Hilton Group Rated Franchise Program

Hilton Franchise Members Are Eligible For This Special Risk Management / Loss Control / Claims Administered Program

Click Here To View Primary Coverage Summary



Hilton Garden Inn

Embassy Suites Hotels

Double Tree - Hotels, Suites, Resorts, Clubs

Homewood Suites
Property Program -A Comprehensive program including coverage for:
  • Flood, Earthquake and Wind
  • Business Interruption (loss from unusual events on the property, food, contamination such as E. coli, murder, suicide, contagious diseases, etc.)
  • Boiler and Machinery
  • Decontamination and Clean-Up Expense for land and water on resort property
  • Golf Courses, Plants, Trees and Shrubs
  • Land Improvements
  • Builder's Risk
  • Terrorism Coverage available
  • Click To Request Hotel - Motel Owners Property Insurance Quote



Employment Practices Liability

  • Prior Acts Coverage
  • Punitive Damage Coverage
  • Third Party Coverage (Example: guest claims of discrimination)
  • Accidental Death and Dismemberment Coverage
  • Aggressive Rates and Deductibles
  • Limits to fit individual RHA member requirements
  • Exclusive legal counsel to handle RHA member claims
  • Dedicated claims adjusters assigned to RHA members
  • Free staff training for RHA member's Human Resource Departments
  • Free legal consultant hotline number to contact and discuss employment issues


Casualty Program
  • Comprehensive General Liability
  • Liquor Liability
  • Spa / Swimming Pool Liability
  • Saddle Animal/Trail Rides
  • Umbrella/Excess Liability
  • Crime: Blanket employee dishonesty, depositors forgery and theft, disappearance and destruction of monies and securities
  • Inn Keepers Liability
  • Click To Request Hotel - Motel Owners Liability / Crime  Quote


Group Personal Umbrella
  • Up to $50 million limits available per person
  • Ideal for executives with multiple residences, vehicles,                            youthful drivers and watercraft
  • Not-for-profit D&O
  • Worldwide coverage
  • Limited business pursuits
  • Click To Request Commercial Umbrella Liability Quote



Pollution Legal Liability
  • On-Site clean-up of Pollution Conditions
  • Legal Liability for Pollution Conditions
  • Business Interruption coverage resulting from an interruption caused by Pollution Conditions
  • Underground Storage Tank coverage available
  • Microbial Matter coverage available
Workers Comp                                                                                             
Group Purchasing Group Premium Volume Discounts

 Up To 10 % + Managed Care Discounts up to 14 % are available to TRA Members along with the potential of dividend payments ( depending on carriers annual  claims results)


Standard Texas Workers Compensation


Occupational Accident  - (Non- Subscriber Occupational Medical / Disability Coverage)

Click To Request Workers Compensation Quote
Employee Benefit Programs
  • Group Health - Fully Insured HMO/PPO or Self Insured Programs   
  • Group Short & Long Term Disability Income Protection
  • Group Term Life -Voluntary or Employer Paid
  • Group Dental -Voluntary or Employer Paid
  • Group Vision -Voluntary or Employer Paid
  • Click To Request A Employee Benefit Group Insurance Quote

Employers with 50 or less full time employees may click HERE to request a online small employer group health insurance quote.

Commercial Auto 
  • Courtesy Vans / Auto - Physical Damage & Liability
  • Valet Parking
  • Garage Liability
  • Non-Owned / Hired Auto Liability






Over the years, NSU has helped it's hotel clients avoid claims and lawsuits via Hospitality-specific risk management educational on-site seminars, webinars and risk management bulletins. These are provided to all levels of hotel employees, because when it comes to safety, everyone is involved.

Participants in the our Risk Management Hospitality Programs have access to a variety of risk control tools. Our resources include:

Expert Consultants

Our insurance companies and affiliated risk management & managing general agencies partners , such as NSU, offer experienced risk control consultants to provide hazard assessment surveys, consult with us & our agencies Hospitality Program members, and provide a variety of other services.

Technical Bulletins

Technical bulletins are an excellent resource that provides 1-4 pages of technically accurate and useful information for the busy general manager or director of safety & security.




Click Below  Adobe PDF ICON to Download


Four (4) Sample Reports

(Click Below Link To View ADOBE Flash Player)





Doubled Click any of the four (4) sample reports to view - then click open on upper right top of screen to review that entire report - you may also wish repeat this process to review each of these four (4)  reports.



(or - Click Any Of The Below Separate Adobe PDF Link's To View)


1. Hotel Claims

2. The ADA & Your Guests

3. Babysitting Services

4. Bedbugs Infestations  


These are just a few of the online risk management & loss control reports you and your employees will have access to; as a participating member of our agency's Hospitality Insurance Programs. 



Training / Management Guides

To assist in critical areas, including slip-trip & falls, pool safety, fleet safety, and crisis management, NSU has developed comprehensive guides to training and program development.

Protecting Your Guests – Preserving
Your Bottom Line


Certus Claims Administration, LLC


Who We Are 

Certus is an independent claims administrator delivering customized claims services. We specialize in the investigation, management, adjustment and final resolution of liability, construction, excess and auto claims in all 50 states. Targeted industries include commercial and residential construction, hospitality, habitational real estate, retail and recreation.


We have been specifically chosen by the carriers we work with based on our skill and success in claims adjusting.


We differentiate ourselves from other claims administrators by concentrating on tailored services  and expertise in the niche industries we serve.


Our claims specialists know our clients’ concerns, the laws that apply to their businesses and the most effective means of managing and settling claims as fairly as possible with a trained eye towards minimizing claims costs.


We provide valuable feedback designed to control risk and mitigate future losses. As a result, we consistently achieve superior bottom-line results for those we represent.

 Why Clients Choose Certus

The knowledge and insight that only a specialist can deliver We’ve proven that specialization works, successfully handling claims for some of the largest specialty construction and hospitality programs in the United States. We assign an experienced specialist to your account who knows your industry.


The value we place on client’s input on claims that affect their reputation and insurance costs We communicate to you on each claim and those with potential for high-dollar settlements receive particular attention. You will be in the loop when we strategize on getting the best possible result on a claim.


Up-to-the-minute claim information in the format that best suits clients’ management needs Our state-of- the-art claims system generates both real-time and “as of” reports. We can deliver data to you through regular mail, e-mail, or on-line access. Information can be in polished, easy-to-read reports, or in downloads you manipulate as desired.


Bottom-line results Certus Claims was created for one reason: to give clients the optimal result on every claim.